Skip to content

Fit+ support

How can we help?

Quick answers to common questions, and a person to talk to when you need one.

Frequently asked questions

  • How does Fit+ adjust my plan?

    Fit+ uses what you log, how hard each set felt and your recovery. Coach-assigned plans change only when your coach approves.

  • Linking a gym, club or team

    Scan the code at reception or enter it in Me › Membership. The gym confirms you. Joining shares no health data.

  • Cancel or change subscription

    Fit+ Pro is managed in your App Store or Google Play subscriptions. Coach and nutritionist fees are arranged with them directly.

  • Syncing my watch

    Open Me › Devices & apps. Apple Watch sessions import from the Fit+ watch app. Other watches share through Apple Health or Health Connect.

  • Who can see my data?

    Only people you share with in Data sharing, for the categories and time you choose. You can stop sharing anytime.

  • How do I download or delete my data?

    Open Me › Settings › Security. Export data gives you a copy of your records. Delete account deletes your account and data straight away. You can also delete your account on the web. See the Privacy Policy for details.