Fit+ support
How can we help?
Quick answers to common questions, and a person to talk to when you need one.
Frequently asked questions
How does Fit+ adjust my plan?
Fit+ uses what you log, how hard each set felt and your recovery. Coach-assigned plans change only when your coach approves.
Linking a gym, club or team
Scan the code at reception or enter it in Me › Membership. The gym confirms you. Joining shares no health data.
Cancel or change subscription
Fit+ Pro is managed in your App Store or Google Play subscriptions. Coach and nutritionist fees are arranged with them directly.
Syncing my watch
Open Me › Devices & apps. Apple Watch sessions import from the Fit+ watch app. Other watches share through Apple Health or Health Connect.
Who can see my data?
Only people you share with in Data sharing, for the categories and time you choose. You can stop sharing anytime.
How do I download or delete my data?
Open Me › Settings › Security. Export data gives you a copy of your records. Delete account deletes your account and data straight away. You can also delete your account on the web. See the Privacy Policy for details.